All About Denise

Professional Summary

Accomplished Digital Marketing professional adept at leading cross-functional, deadline-driven, and high-quality support for diverse groups. Known for successful execution and delivery of operational results in demanding and dynamic business environments. Detail-oriented and proven experience in client service, communications management, and social media.

My ideal next opportunity would involve working for an organization with a great company culture and an opportunity for growth. I would like to have the opportunity to make a positive impact as a member of an organization and within the community.  I have a strong work ethic and desire to be successful in my next opportunity.

StrengthFinder:

  • Adaptability

  • Empathy

  • Relator

  • Connectedness

  • Responsibility 

Skills

PPC Strategy  Writing     Project Management    Branding

Hootsuite  WordPress     Basecamp    Adobe Photoshop
Social Media 
  Photography   SEO    Google Analytics 

Work Experience

2018-2019

Project Manager at Oxford Solutions/Thomson Reuters

  • Delivered timely correspondence on all client information, communicating professionally, proactively and within context.

  • Exceeded customer expectations by managing objectives, effective project planning strategies and maintaining due diligence.  In addition, I built trust and creditability while guiding clients during project fulfillment and ongoing service delivery.

  • Optimized project management by providing team guidance and leadership for decision-making, problem-solving, feedback, and direction to ensure the teams maintained engagement, excellent time management, and tendentious work ethics.

  • Achieved rapport with 15 Client Development Consultants by developing positive professional relationships and was publicly recognized during a company conference by Client Development Consultants for providing excellent customer service.

  • Produced 2 website projects while increasing the quality of the final product by utilizing and developing solution-based skill sets.

2016-2017

Office Manager at Surface Surgeons

  • Maximized personal and business schedules by preparing weekly and monthly business reports, coordinating business meetings and overseeing all travel accommodations for a 5-person team.

  • Produced and processed weekly payroll for full-time staff and contract staff, as well as overall office administration such as invoice preparation, client billing, data entry for all client information, credit card settlements, and multi-line phone system.

  • Improved technician quality control by assisting with scheduling, job assignments, and completion, and paperwork.

  • Grew direct marketing strategies by providing creative direction and prioritizing customer service excellence using Social Media.

  • Gained smooth workflow and client satisfaction by verifying and tracking project deadlines, quotation progress, submittals and customer follow-ups. In addition, I managed all vendor relationships and contracts.

2010 - 2016

Blogger with Chicago Tribune Media Group (ChicagoNow)

  • Successfully used SEO data through the use of Google Analytics to track online traffic to my blog

  • Analyzed SEO data to track what keywords successfully drew online traffic and which keywords were not successful.

  • Blogger for Active Suburbia - all things active in Chicagoland 

  • Obtained 24 followers via my Facebook fan page. 

Education

2020

University of St. Thomas - Executive Education

Digital Marketing Fundamentals

Certified Digital Marketing Professional 

2010-2012

Chicago School of Professional Psychology

Master of Arts - Psychology

2006 - 2007

Grand Canyon University 

Bachelor of Science - Public Safety Administration (Business Administration)

Graduated with University Honors

Interests

I believe in living a life with a healthy work-home life balance. When I am not working, you can find me using my creative mind in my next knitting project or behind the lens of my digital camera shooting some nature photography.  

 

I have a strong interest in being active especially when the Minnesota weather is pleasant. During the Spring and Summer, you will find me running and cycling.  I also love sitting on my sofa in my home office reading a good book.

When I have the opportunity, I love to travel and explore my world. One of my favorite destinations is Maui, Hawaii where I love exploring all of the local sites and sitting on the beach. I also enjoy traveling to Brussels, Belgium where I love taking a bike ride around the city and also sampling good Belgian chocolate.

 

My dream vacation destination is Japan where my husband temporarily lived abroad and exploring Kyoto and Fukuoka. I also would love to travel to Haalam and Rotterdam in the Netherlands and practice the Dutch language that I have previously learned. I love the Dutch culture and exploring the cities by bike.

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