All About Denise
Accomplished Digital Marketing professional adept at leading cross-functional, deadline-driven, and high-quality support for diverse groups. Known for successful execution and delivery of operational results in demanding and dynamic business environments. Detail-oriented and proven experience in client service, communications management, and social media.
My ideal next opportunity would involve working for an organization with a great company culture and an opportunity for growth. I would like to have the opportunity to make a positive impact as a member of an organization and within the community. I have a strong work ethic and desire to be successful in my next opportunity.
PPC Strategy Writing Project Management Branding
Hootsuite WordPress Basecamp Adobe Photoshop
Social Media Photography SEO Google Analytics
Project Manager at Oxford Solutions/Thomson Reuters
Delivered timely correspondence on all client information, communicating professionally, proactively and within context.
Exceeded customer expectations by managing objectives, effective project planning strategies and maintaining due diligence. In addition, I built trust and creditability while guiding clients during project fulfillment and ongoing service delivery.
Optimized project management by providing team guidance and leadership for decision-making, problem-solving, feedback, and direction to ensure the teams maintained engagement, excellent time management, and tendentious work ethics.
Achieved rapport with 15 Client Development Consultants by developing positive professional relationships and was publicly recognized during a company conference by Client Development Consultants for providing excellent customer service.
Produced 2 website projects while increasing the quality of the final product by utilizing and developing solution-based skill sets.
Office Manager at Surface Surgeons
Maximized personal and business schedules by preparing weekly and monthly business reports, coordinating business meetings and overseeing all travel accommodations for a 5-person team.
Produced and processed weekly payroll for full-time staff and contract staff, as well as overall office administration such as invoice preparation, client billing, data entry for all client information, credit card settlements, and multi-line phone system.
Improved technician quality control by assisting with scheduling, job assignments, and completion, and paperwork.
Grew direct marketing strategies by providing creative direction and prioritizing customer service excellence using Social Media.
Gained smooth workflow and client satisfaction by verifying and tracking project deadlines, quotation progress, submittals and customer follow-ups. In addition, I managed all vendor relationships and contracts.
2010 - 2016
Blogger with Chicago Tribune Media Group (ChicagoNow)
Successfully used SEO data through the use of Google Analytics to track online traffic to my blog
Analyzed SEO data to track what keywords successfully drew online traffic and which keywords were not successful.
Blogger for Active Suburbia - all things active in Chicagoland
Obtained 24 followers via my Facebook fan page.
University of St. Thomas - Executive Education
Digital Marketing Fundamentals
Certified Digital Marketing Professional
Chicago School of Professional Psychology
Master of Arts - Psychology
2006 - 2007
Grand Canyon University
Bachelor of Science - Public Safety Administration (Business Administration)
Graduated with University Honors
I believe in living a life with a healthy work-home life balance. When I am not working, you can find me using my creative mind in my next knitting project or behind the lens of my digital camera shooting some nature photography.
I have a strong interest in being active especially when the Minnesota weather is pleasant. During the Spring and Summer, you will find me running and cycling. I also love sitting on my sofa in my home office reading a good book.
When I have the opportunity, I love to travel and explore my world. One of my favorite destinations is Maui, Hawaii where I love exploring all of the local sites and sitting on the beach. I also enjoy traveling to Brussels, Belgium where I love taking a bike ride around the city and also sampling good Belgian chocolate.
My dream vacation destination is Japan where my husband temporarily lived abroad and exploring Kyoto and Fukuoka. I also would love to travel to Haalam and Rotterdam in the Netherlands and practice the Dutch language that I have previously learned. I love the Dutch culture and exploring the cities by bike.